Distributor name

Complex Biz International Co., Ltd.

Store name

COMPLEX BIZ OFFICIAL ONLINE SHOP

person in charge

Tomoaki Tsutsumi

location

〒460-0008
Aichi Prefecture Nagoya City Naka Ward Sakae 2-6-1 RT Building 3F

representative contact

0120-087-317 (10:00~17:00)
*Please check the regular holiday calendar at the bottom of the site for Saturdays, Sundays, public holidays, year-end and New Year holidays, summer holidays, etc.

FAX

052-310-2471

URLs

https://www.complex-biz.com/

Email

onlineshop@complex-biz.com

Commodity price

Based on tax-inclusive list price displayed for each item.
Described on the product introduction page.

Expiration date of order application

Valid if the desired delivery date is within 3 weeks from the application date.

Defective product

We will exchange it for the same product.
We will bear the shipping cost.
If there is no stock, we will refund your money.

Necessary charges other than product price

Shipping fee/Payment fee/Cash on delivery fee

consumption tax

Consumption tax is added to the product body and displayed as tax included.

Product availability

Orders will be shipped within 2-4 business days from the date of order, and if prepaid at a convenience store, will be shipped within 2-4 business days after confirmation of payment.

Specify delivery

You can specify the desired delivery date at the date and time that can be specified.
We do not reserve items.

payment method

Credit card/cash on delivery/Rakuten Pay/PayPay/convenience store prepayment

payment deadline

In the case of convenience store prepayment, 7 days from the day after the order completion email is delivered

Deadline for returns

Items that have not been used within 8 days from the date of arrival.
If 9 days or more have passed since the product arrived, we cannot accept returns or exchanges regardless of the reason.

Return shipping fee/handling

Please note that the customer will be responsible for all shipping and handling charges when returning an item, unless the reason is for our company's responsibility.

delivery area

Only within Japan.