Privacy Policyprivacy policy

Complex Biz International Co., Ltd. (hereinafter referred to as "our company") takes meticulous care to protect the personal information of customers on the "COMPLEX BIZ OFFICAL ONLINE SHOP" (hereinafter referred to as "this site") operated by our company. I am paying attention to

Here, we will explain how we handle and protect your personal information so that you can use the services we provide through this site with peace of mind.

1. Collection and Purpose of Use of Personal Information

On this site, we collect information that can identify individuals (hereinafter referred to as "personal information") from customers for the services that our company and our group companies provide to customers (requests for materials, arrangement of ordered products, gifts, etc.) ) are provided. Registered personal information will be used to deliver products, respond to requests, communicate with customers, and provide services (point service The same shall apply hereinafter in this section.), providing information on services, and research and research materials for the purpose of improving services.

Personal information to be collected・Name, address, phone number, credit card type/number/expiration date ・Information written on application forms, counseling sheets, etc.

We will not use personal information obtained from customers for purposes other than those listed below without the consent of the customer.

Collection and purpose of use of personal information ・For direct provision of our services to customers (purchase of products, etc.) ・Response to customer inquiries, document requests, etc. Lottery ・Other purposes of use specified at the time of acquisition of personal information

2. Provision of personal information to third parties

Personal information collected by our company will not be disclosed to third parties without the customer's permission, except in the following cases.

Collection and purpose of use of personal information ・When notifying the shipping company of the customer's name, address, etc. in order to ship the products purchased on this site or the materials requested on this site When necessary information such as credit card number is presented to settlement agents and financial institutions ・When required by law When it is difficult ・When it is particularly necessary for public health and it is difficult to obtain the customer's consent When it is necessary to cooperate in carrying out the work, and it is determined that obtaining the customer's consent may interfere with the carrying out of the work concerned

3. Joint use company

For the purpose of use stipulated in Article 1, the Company enters into a joint use agreement with Resorttrust Co., Ltd. and its subsidiaries and affiliates (hereinafter referred to as "joint use companies") listed in the company's securities reports, etc. and jointly use the personal information stipulated in Article 1.
In addition, our company is responsible for personal data management. In addition, if a joint use company is newly added, we will notify you by mail or publish it on our website.
(Note) “Subsidiaries and affiliates of the company listed in the company's securities report, etc.” are announced on the website of Resorttrust Co., Ltd.

4. Access logs and cookies

The Company records the IP address used when the customer's computer connects to the Internet, the type of browser, the OS type of the device used, the login time, etc. as an access log. this is,
・To protect the web server from computer viruses and unauthorized access, and to maintain and manage the site. ・To investigate the cause of customers who cannot log in to the member page of this site. ・To analyze the usage status of the site menu. and will not be used or disclosed in connection with your personal information.

This site uses cookies so that our customers can log in to the members-only page and view consecutive member pages without any problems.
You can set your browser to refuse to accept all cookies or to display a warning when accepting cookies.

5. Management of personal information

Personal information provided by customers will be managed in a human, physical, and technical manner to prevent loss, damage, and leakage.
In addition, we will strictly manage and supervise the handling of personal information by external subcontractors for the provision and management of services of our company and this site.

6. Customer Responsibilities

Our site has links to other companies' websites. Please check the handling of personal information on the linked site by yourself at the relevant site.
In addition, please note that we are not responsible for any damage caused by the use of other companies' sites linked to this site.

7. Inquiries regarding personal information

For inquiries about personal information provided by customers and inquiries about personal information, correction, deletion, etc., please contact the following.

Complex Biz International Co., Ltd.
TEL: 0120-087-317

We may review and revise the above policy from time to time. Any revisions will be announced on this page.